Sample Complaint Letter to Transport Authorities Regarding Mistake in Tickets

To,
The Manager,
(Travel Agency Name)
(Address)

Dear Sir,

It is to bring to your notice a glaring blunder committed by your agency. We had requested for two tickets to be booked for (Date) on the (Place Name) under the on-going fare scheme which grants us considerable concessions.

But the tickets received by us are scheduled for travel on (Place Name).

Either there has been some major error or the agency has itself decided upon our travel plan I urge you to immediately rectify which was never in our itinerary, and book us on the earliest flight available to our scheduled destination.

Thanking you,

(Your Name)