Five Star Corporation
I am writing to express my continuing dissatisfaction with company’s service on my road grinding equipment.
When your mechanic is called, he rarely arrives within the four-hour time period designated by our contract. He also appears to be lacking in knowledge and experience with my equipment.
The short warm-weather season here does not allow for work stoppages and equipment breakdowns. If I’m to renew my contract, we must review the issues of equipment failure, repair personnel, and downtime.
Please call at your earliest convenience.