To
The Director,
BSNL,
(Address)
(Date)
Sir,
It came as a matter of rude shock when my ____________ (Date), bill showed an amount of ____________ (Amount in words). More than the bill, the dialed numbers belonged to International Subscriber Dialing (ISD) especially to Japan, Canada and Germany, when in reality my Telephone ____________No. does not even have a Subscriber Trunk Dialing (STD). This is not only an irresponsible act of BSNL but downright outrageous.
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For a Subscriber like me who has believed in utilizing the telephone rather than misutilising, by talking for hours on end, it is depressing. Such irregularities, at a time when most of exchanges have been converted to electronic exchanges, are unimaginable.
With due request, I would like your esteemed department to look into the matter and rectify the fault at the earliest.
Looking forward to expedite the matter.
Thanking you.
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Yours Sincerely,
(Your Name)
Image Source: i.cbc.ca/1.2744340.1422556527