1. Complaint Letter Regarding Receipt of Different Goods

(Date)

Dear Sirs,

We have today taken delivery of goods of our order No. ______ dated _____________ and are much surprised to find altogether different contents.

ADVERTISEMENTS:

Will you please look into the matter immediately and let us have your reply per return?

Yours faithfully,

2. A Letter of Complaint Regarding Receipt of Different Goods

From

ADVERTISEMENTS:

Your Name
Company Name
Address

To

The Manager
Company Name
Address

Dear Sirs,

ADVERTISEMENTS:

We got the delivery of the consignment sent by you in response to our order no.____ dated _________.

On opening the packages, we were surprised to find different goods. We had ordered 200 mirrors of various size but you have sent us 200 glass tumblers. Please look into the matter and send reply by return post.

Yours faithfully,

(Your Name)