Important components associated with emotional Intelligence are:
1. Personal competence:
Personal competence is the capacity to manage one self. It requires
(i) Self awareness:
Self awareness is reading one’s own emotions and recognising its impact for which ‘gulsence ‘ is to be used to guide decision.
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(ii) Accurate self Assessment:
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Self assessment knows one’s own strengths and weaknesses.
(iii) Self confidence:
Self confidence is recognition of one’s self worth and capacitites.
(iv) Emotional self control:
Self control is the ability to keep one’s feelings and emotions under control.
(v) Transparency:
Transparency is to be honest in all dealings.
(vi) Adaptability:
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Adaptability is the ability to adjust according to the changing situation.
(vii) Achievement:
Achievement is the ability to strine for better result or better performance.
(viii) Initiative:
Initiative is the ability to be spontaneous in grabbing opportunities that come in way.
(ix) Optimism:
Optimism is the ability to percieve the positive aspects of an event.
2. Social Competence:
Social competence is the capacity to manage relationship
A. Social Awareness:
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(i) Empathy:
Empathy is to take keen interest in others. It is to understand others emotions and perspective.
(ii) Organisational Awareness:
Organizational awareness is to keep oneself abreast about the happenings in the organization.
(iii) Service:
Service is to serve others i.e. fulfill or cater to the needs of the subordinate, superior, cheats, customers etc. in an organization.
B. Relationship Management:
(i) Inspirational leadership:
Inspirational leadership implies leading guiding and motivating people with a vision.
(ii) Influence:
To influence is to persuade someone by using a range of tactics.
(iii) Developing others:
It is to develop the capacities of a person through coaching, feedback, training and guiding. .
(iv) Change catalyst:
Change catalyst is to take initiative for a change and managing the same and involving and leading others.
(v) Conflict management:
Conflict management is to resolve conflicts and bringing conflicting minds together.
(vi) Building bonds:
Building bonds is to cultivate relationship and maintaining them.
(vii) Team work and collaboration:
Team work and collaboration implies to build a team to work in union with mutual co operation.
Emotional Intelligence is measured through emotional Quotient (EQ) It is designed to measure a number of constructs related to E I. it is the ability to make and deepen connections at 3 levels
(i) With one self (personal mastery)
(ii) With other (one – to- one)
(iii) Within group (one-to-all)
How we manage our emotions and the way we relate to other determines how successful and satisfied we are thus a large part of success in our life depends on our E Q. often low very often persons with low IQ but high EQ are much more successful than persons with high IQ but Low EQ.