Steps a typical induction program should consist are:
(a) General orientation by the staff of the personnel department;
(b) Specific orientation by the job supervisor, or his representative; and
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(c) Follow-up orientation by either the personnel department or the supervisor.
The first phase of the programme should ordinarily be conducted by the personnel department. This type of induction is general, because it gives the necessary general information about the history and operations of the firm-the purpose of which is to help an employee to build up some pride and interest in the organisation.
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Information is also given on specific employee services, such as pension, health and welfare plans, safety programmes etc. The better policy is not to give everything in one day, but to administer smaller doses over a long period. At the second stage, induction should be conducted by the job supervisor.
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Induction is specific and requires skill on the part of the foreman. The employee is shown the department and his place of work, introduced to other employees, informed of the locations of the bathrooms, lavatories, canteens and time clock; and told about the organization’s specific practices and customs. The purpose of specific induction is to enable an employee to adjust himself to his work and environment.
Follow-up induction takes place within one week to six months from the time of the initial hiring and orientation. It is conducted either by a foreman or a specialist. Its purpose is to find out whether the employee is reasonably well-satisfied with him.